At ldgame, the fun only counts when you're in control. We're committed to giving every Filipino player the tools, information, and support they need to keep gaming a positive experience.
Gaming at ldgame — whether you're spinning the slots, playing live Sic Bo, or trying your luck at Dragon Tiger Luck — should always be entertainment first. We know that for the vast majority of our players across Manila, Cebu, Davao, and the rest of the Philippines, online gaming is a fun pastime. But we also know that for some people, gambling can become a problem. That's why ldgame has built a full suite of responsible gaming tools directly into the platform, and why we follow PAGCOR's guidelines on player protection.
This page explains everything you need to know about playing responsibly at ldgame — from the tools available in your account to how to recognise the warning signs of problem gambling, and where to get help if you or someone you know needs it.
Every ldgame account comes with built-in tools to help you stay in control. Access them anytime from your account settings or by contacting our 24/7 support team.
Set a daily, weekly, or monthly cap on how much you can deposit into your ldgame account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Set a reminder to pop up after a chosen period of continuous play — 30 minutes, 1 hour, or longer. It's a simple nudge to take a break, check in with yourself, and decide if you want to keep playing.
Need a short break? Activate a cooling-off period of 24 hours up to 6 weeks. Your ldgame account will be temporarily suspended — you won't be able to log in or place bets during this time.
If you feel you need a longer break or want to stop gambling altogether, ldgame's self-exclusion tool lets you permanently or indefinitely close your account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
Periodic pop-up notifications during your gaming session show you how long you've been playing and your net gaming activity (wins minus losses). Staying informed helps you make better decisions about when to stop.
Our support team is available around the clock via live chat. If you're concerned about your gambling or want to activate any responsible gaming tool, just reach out — we're here to help, not to judge.
Most people who play at ldgame do so for entertainment — and that's exactly how it should be. But it's worth checking in with yourself from time to time. Ask yourself these questions honestly:
If you answer "yes" to two or more of these questions, it may be time to use one of ldgame's responsible gaming tools or seek support.
Do you find yourself spending more money on gambling than you originally planned?
Have you ever borrowed money or sold something to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you've lost by gambling more (chasing losses)?
Has gambling caused problems with your family, friends, work, or finances?
Do you think about gambling when you're doing other things — at work, with family, or trying to sleep?
Have you ever hidden your gambling activity from people close to you?
Do you gamble to escape stress, loneliness, boredom, or other negative feelings?
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of hand. At ldgame, we make it straightforward to exclude yourself — no questions asked, no pressure to stay. Here's how:
Use the ldgame Login page to access your account. If you're unable to log in, contact our 24/7 live chat support directly and request self-exclusion — we'll handle it for you.
Find the Responsible Gaming section in your account settings. You'll see all available tools including deposit limits, cooling-off, and self-exclusion.
Choose a temporary exclusion period (e.g., 6 months, 1 year) or a permanent exclusion. Permanent exclusion means your ldgame account will be closed indefinitely with no option to reopen it.
Confirm your self-exclusion request. ldgame will process it within 24 hours. You will receive a confirmation email once your account has been suspended or closed.
Any remaining balance in your ldgame account at the time of self-exclusion will be returned to you via your registered payment method (GCash, PayMaya, or bank transfer), subject to KYC verification.
Whether you're a casual player or a regular at ldgame, these habits help keep gaming fun and under control.
Decide how much you're comfortable spending before you open the ldgame platform. Treat it like a night out — once the budget is gone, the session is over.
Use ldgame's session time reminders or simply set an alarm on your phone. It's easy to lose track of time when you're having fun — a reminder keeps you grounded.
Losing is part of gambling. If you've hit your loss limit for the day, log out and come back another time. Chasing losses almost always makes things worse.
Alcohol and stress impair judgment. Avoid playing ldgame when you're drunk, emotionally upset, or under significant pressure — your decision-making suffers and losses mount up faster.
Never gamble with rent money, savings, or borrowed funds. Only deposit amounts you're genuinely comfortable losing — that way, a bad session doesn't become a financial crisis.
Gaming at ldgame should be one of many things you enjoy — not the main event. Make sure family time, work, hobbies, and social life still come first.
Philippine law and PAGCOR regulations require that all online casino players be at least 21 years of age. ldgame strictly enforces this requirement. Every new player must complete identity verification (KYC) before they can deposit or play for real money. This process confirms your age using a government-issued Philippine ID such as a passport, SSS ID, PhilHealth ID, or driver's licence.
If ldgame discovers that a player is under 21, the account will be immediately closed, all winnings will be voided, and any deposits will be returned. We do not make exceptions to this policy.
Parents and guardians: if you share a device with a minor, please ensure your ldgame account is protected with a strong password and that you log out after every session. Consider using parental control software to block access to gambling websites on shared devices.
The best gaming sessions are the ones you walk away from feeling good. Set your limits, use our tools, and play at ldgame the smart way. We're here to support you every step of the way.
Gambling is addictive. Know when to stop. | 21+ only | Play responsibly